End User Licence Agreement (EULA)
Please Read This Carefully

Last updated: February 2026

This End User Licence Agreement (EULA) is a legally binding agreement between:

  • you (the individual employee, contractor, or authorised user)
  • Hoogly Pty Ltd (ABN 93 650 454 041) (Hoogly, we, us, our)

By clicking “I agree”, signing in, or using the Hoogly platform, you confirm that you have read, understood, and agree to be bound by this EULA.

If you do not agree, you must not access or use the platform.

Effective Date: The date you first access or use the Hoogly platform.

If you access Hoogly as part of an organisation's subscription, your organisation's agreement with Hoogly governs the commercial terms of that access and will prevail over this EULA in the event of any inconsistency.

1. KEY DEFINITIONS

  • You / Your means you, the individual using Hoogly.
  • Customer means the organisation that invited you to use Hoogly (for example, your employer or engaging organisation).
  • Platform means the Hoogly application, website, and related services.
  • AI Features means features that use artificial intelligence to generate insights, summaries, coaching prompts, or suggested actions.
  • User Content means information, responses, messages, or inputs you provide when using the Platform.

2. YOUR RIGHT TO USE HOOGLY

Hoogly gives you a personal, limited, non-exclusive, non-transferable licence to access and use the Platform only for the workplace engagement, feedback and coaching purposes as approved by the Customer. You do not own the Platform or any part of it.

Your right to access and use Hoogly is strictly limited to the period during which you are employed by, or otherwise engaged by, an organisation that maintains an active subscription or pilot with Hoogly and authorises your access.

Upon the termination or cessation of your employment or engagement with that organisation (for any reason), your right to access and use Hoogly automatically and immediately ceases. You must not access, attempt to access, or continue to use Hoogly after that time.

3. HOW YOU MAY (AND MAY NOT) USE THE PLATFORM

You must use Hoogly respectfully, lawfully, and in good faith.

You must not:

  • (a) use the Platform to harass, discriminate against, intimidate, or harm others;
  • (b) attempt to identify, guess, or infer the identity of other users or respondents;
  • (c) request, access, or try to obtain individual-level responses or personal data about others;
  • (d) attempt to bypass anonymity, aggregation, or security controls;
  • (e) reverse engineer, copy, or interfere with the Platform or its AI systems;
  • (f) introduce malware or disrupt the Platform;
  • (g) present AI-generated outputs as professional, medical, legal, or employment advice.

Attempting to defeat anonymity protections is considered a serious breach of this EULA.

4. YOUR RESPONSES AND ANONYMITY

4.1 Your Content

You are responsible for what you submit. Please ensure your responses are honest, lawful, and respectful.

4.2 How Anonymity Works

Hoogly is designed to protect individual anonymity. You acknowledge and agree that:

  • your responses are not shown to others in an identifiable way;
  • results are shared only in aggregated or anonymised form;
  • minimum group sizes apply before results are shown; and
  • you will not receive access to individual responses from other users.

4.3 No Right to Identify Others

Nothing in Hoogly gives you the right to identify, investigate, or take action against other users based on Platform data.

5. AI FEATURES - IMPORTANT TO UNDERSTAND

5.1 AI Is a Support Tool

Hoogly uses AI to help surface themes, insights, and reflective prompts. AI is used to support understanding, not to judge, diagnose, or decide.

5.2 Limitations of AI

You acknowledge that:

  • AI outputs may be incomplete, incorrect, or not relevant to your situation;
  • the same input may produce different outputs;
  • AI outputs should always be interpreted using your own judgment.

5.3 No Professional Advice

AI outputs and Platform content are not legal, medical, psychological, HR, safety, or professional advice. Do not rely on them as such.

6. YOUR EMPLOYMENT AND HOOGLY

6.1 No Employment Decisions

Hoogly does not make decisions about your employment, performance, discipline, or wellbeing.

6.2 Employer Responsibility (Clear Explanation)

Your employer or engaging organisation (the Customer) remains solely responsible for:

  • workplace health and safety;
  • managing psychosocial risks and wellbeing obligations;
  • employment decisions, investigations, disciplinary actions, and policies;
  • compliance with employment and workplace laws.

Hoogly provides a technology platform only. It does not replace your employer's responsibilities and does not act as your manager, advisor, or decision-maker.

7. DATA AND PRIVACY (HIGH-LEVEL)

Your personal data is handled in accordance with:

  • Hoogly's Privacy Policy; and
  • the Data Processing Agreement between Hoogly and your employer.

Hoogly does not train AI models on your identifiable personal data. Any permitted product improvement uses anonymised, aggregated information only.

8. INTELLECTUAL PROPERTY

The Platform, including its software, AI systems, designs, and content, belongs to Hoogly or its licensors.

You must not copy, reuse, or claim ownership of any part of the Platform.

9. SUSPENSION OR LOSS OF ACCESS

Hoogly may suspend or restrict your access if:

  • you breach this EULA;
  • your use threatens Platform security or anonymity; or
  • your employer removes your access.

Your access will automatically end if your employment or engagement ends.

10. DISCLAIMERS

To the extent permitted by law:

  • Hoogly is provided “as is” and “as available”;
  • Hoogly does not guarantee specific outcomes, improvements, or results;
  • occasional errors, downtime, or limitations may occur.

Nothing in this EULA removes rights that cannot legally be excluded.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Hoogly is not liable to you personally for indirect, incidental, or consequential losses arising from your use of the Platform.

12. CONFIDENTIALITY

You must keep non-public information about the Platform confidential, including security features, anonymisation methods, and internal processes, unless disclosure is legally required.

13. INDEPENDENCE AND SURVIVAL

This EULA:

  • is separate from your employment contract;
  • continues to apply to confidentiality and misuse even after access ends; and
  • does not create an employment, agency, or partnership relationship between you and Hoogly.

14. GOVERNING LAW

This EULA is governed by the laws of New South Wales, Australia.

15. CONTACT

Questions about Hoogly or this EULA can be sent to:

📧 legal@hoogly.com

ACCEPTANCE

By clicking “I agree”, signing in, or continuing to use Hoogly, you confirm that you understand and accept this End User Licence Agreement.